The maximum population see AI as a job stealer. Well, that is not true! AI has been designed to be a virtual assistant that can automate your tasks to let you focus on your primary jobs. With the advancement in artificial intelligence, one can consider AI for business growth through its various ways.
Artificial intelligence is changing business approaches. Performing task automation and making work convenient, resulting in greater efficiencies, more accuracy, and ultimate profits. Well! The list of advantages will go on and on, so let’s not get distracted with AI benefits and discuss how AI can be helpful in business operations and overall growth.
AI Applications For Business Growth
AI has tremendous solutions for small businesses that may reduce their work pressures and help them focus on the vitalities. No matter the industry, AI has a lot for each industry.
1. Quality Assurance
If you belong to the manufacturing and processing industry. The only thing you have for playing in the market is the quality. That makes quality assurance a vital part of your business operations.
Manual supervision and CCTV cameras were already there for quality control. However, AI being AI has got smart software that drives AI-based quality checks and conveys their product flaws to you.
It reduces manual mistakes, is less time consuming, and ensures 100% product quality.
2. Tasks Automation
From voice-typing the minutes to analysing the insights without a data scientist, AI has got amazing automation tools a small business can use without hiring much staff. Even if you are not from a particular field, AI automation will help you perform such tasks.
In addition, people misinterpret AI with Machine Learning. Machine learning is a subset of AI that assists in future predictions and analysis. Therefore, you do not need to sit and do the analysis. It can be easily automated through machine learning.
Moreover, if you are not from the software background, CMS (Content Management System) could be a big relief for website development. Email & social media management and its scheduling can also be automated. Everything can be done through AI and ML.
3. Labour/ Employee Scheduling
If you run a business where you employ daily wage workers, you need to track the work requirement and labour need in accordance. One day, it could be more labour and less work (wastage of resources and money) and another day, less labour and more work (lower productivity and supply).
To avoid such situations, labour scheduling software helps in tracing the work requirement and labour availability.
Moreover, post-covid, most of the companies have adopted the hybrid work model, so it becomes easy for the HR department to track the presence of staff in the office. It helps in overall work coordination too.
4. AI-Driven Recruitment
AI has printed its footprint in all industries, so as in human resources. Recruiters can create personalised ads, automate resume screening and preliminary job interviews. With video conferencing, you can pick talents globally.
There are multiple software that helps in judging the candidates through cognitive skills-oriented games, prodigy tests. Accordingly, AI intervened software makes reports with suggestions to choose the best.
5. Customer Appointments
Businesses such as clinics, fitness centres, astrology centres that book appointments before the visit must have a setup that ensures no duplicity and time clashing between two appointments.
It depends on the number of walk-ins whether you need software for appointment management or not. However, there are multiple free of cost software to schedule appointments and manage the staff availability simultaneously.
Customer appointment management applications can do a lot more than just manage the schedules. Such as sending reminders to the customer and the staff, thank you notes, feedback requests that help in maintaining good customer relationships.
6. Security Assurance
Security is the utmost priority of all businesses. You can not afford to have hackers’ access to your confidential business information and customer data. It will not only ruin your business image but also put you in legal chores.
AI has trained its subset ~ machine learning to take care of the businesses from cyber threats and malicious attacks. ML can read and understand the existing malicious patterns and keep you aware if any hacker is keeping an eye on your business.
Moreover, it can filter out phishing emails and URLs to avoid scams.
7. Client Interaction Solutions
Clients need prompt replies to judge you in the right manner. If your responses get delayed they have multiple more options handy to switch. Therefore, having an automated response was discovered. However, customers always demand more, so it has been observed that customers who get quick yet personalised solutions to their queries stay more with the business.
To fulfill this requirement, AI came up with “chatbots.” Robots that understand customer pain and give relevant and quick replies to the customer. Businesses that integrate chatbots on their apps and websites experience more visitors and get additional SEO advantages.
Summing up
AI has always been a helping hand for businesses. The above-mentioned solutions and applications are proof that considering AI in business growth is the right decision one can have. There is no harm in saying, AI is not stealing jobs; rather, helping professionals to perform their tasks efficiently. On the contrary, challenges of AI in businesses are still there but soon the world may experience an updated AI intervention in businesses such as 6G technology, smart glasses, high-tech IoT (Internet of Things).